Gaya APA
Buttle, Francis, Subiyanto, Arief. (2004).
Customer relationship management (manajemen hubungan pelanggan) .
Amsterdam:
Elsevier.
Gaya Chicago
Buttle, Francis, Subiyanto, Arief.
Customer relationship management (manajemen hubungan pelanggan).
Amsterdam:
Elsevier,
2004.
Text.
Gaya MLA
Buttle, Francis, Subiyanto, Arief.
Customer relationship management (manajemen hubungan pelanggan).
Amsterdam:
Elsevier,
2004.
Text.
Gaya Turabian
Buttle, Francis, Subiyanto, Arief.
Customer relationship management (manajemen hubungan pelanggan).
Amsterdam:
Elsevier,
2004.
Print.