Gaya APA
Ciptono, Fandy. (2008).
Service management: mewujudkan layanan prima (1) (1).
Yogyakarta:
ANDI OFFSET.
Gaya Chicago
Ciptono, Fandy.
Service management: mewujudkan layanan prima (1).
1
Yogyakarta:
ANDI OFFSET,
2008.
Text.
Gaya MLA
Ciptono, Fandy.
Service management: mewujudkan layanan prima (1).
1
Yogyakarta:
ANDI OFFSET,
2008.
Text.
Gaya Turabian
Ciptono, Fandy.
Service management: mewujudkan layanan prima (1).
1
Yogyakarta:
ANDI OFFSET,
2008.
Print.